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W. Scott Gould

Scott is the Deputy Secretary of the U.S. Department of Veterans Affairs serving as Chief Operating Officer of the largest health care and benefits services agency in the U.S. government. Previously, he was Vice President for public sector strategy at IBM Global Business Services where he focused on strategy and innovation. Previously, Scott worked as CEO of The O’Gara Company, a strategic advisory and investment services firm, and COO of Exolve, a technology services company.

Scott served in the public sector as the CFO and Assistant Secretary for Administration at Commerce and DAS for Finance and Management at the Treasury Department. As a White House Fellow, Gould served in the Export-Import Bank of the United States and in the Office of the White House Chief of Staff. He was also appointed by the Governor of Massachusetts to conduct a financial and operational work‑out of the city of Chelsea, the first municipality in the state to be placed in receivership by the general court.

A veteran of the U.S. Navy, Scott served at sea aboard the guided missile destroyer Richard E. Byrd. As a Naval Intelligence reservist, Captain Gould was recalled to active duty for Operation Noble Eagle and Enduring Freedom.

Scott was co-chair of the national veterans policy team, Obama for America, and co-chair of the veterans agency review team for the presidential transition team. He is a fellow of the National Academy of Public Administration and a former member of the National Security Agency Technical Advisory Group and the Malcolm Baldrige National Quality Award Board of Overseers. Scott has been awarded the U.S. Department of Commerce Medal, the Treasury Medal and the Navy Meritorious Service Medal.

He is coauthor of The People Factor: Strengthening America by Investing in the Public Service published by Brookings Institution Press in 2009. He holds an AB degree from Cornell and MBA and Ed.D. degrees from the University of Rochester. Married to Michèle A. Flournoy, Scott is father of three children: Alec, Victoria and Aidan.